Below are a list of questions that folk sometimes ask. If you are having issues then I recommend you have a read of the how to guide
first. If you are still having issues and your problem is not listed below then please get in contact with us.
- Nothing seems to work! - Do you have Javascipt enabled?
- Where can I find out some of the more technical information? - Have a read of the data glossary.
- I have an issue that is not covered here or in the guide - Head over to the contact us page and drop us an email.
- This all looks very similar to the kepn.halogen.le.ac.uk stuff, is it? - Yes, kepn.halogen.le.ac.uk has the Key to English Place-Names only, while the rest of the halogen.le.ac.uk pages have all the data sets.
- When I zoom in on the query maps there are gaps between some of the counties - The county outlines are there as a rough guide, so if you click on e.g. Norfolk then all of Norfolk will be included in your query, even if it is just outside of the rough outline.
- I found a mistake and want to have it corrected - Hmmmm.